Return Policy


Accessories returned within 30 days of purchase will receive a full refund. The item must be in saleable condition and in its original packaging. A copy of the receipt must be presented at the time of return or a store credit will be issued.

Delivered & Installed Products: Creative Playthings Swing Sets, Playhouses, Trampolines, Basketball Systems and other products that have already been delivered and installed, will be assessed a 20% restocking fee if returned within 30 days of installation date. Returns of installed Play Sand, Rubber or Wood Mulch are not accepted. NO RETURNS WILL BE ACCEPTED BEYOND 30 DAYS OF RECEIPT.

Special Orders: Special order items that are cancelled prior to delivery will be assessed a 20% cancellation fee that will automatically be deducted from the refund.